Credit where credit is due, BW have responded positively to my criticism about the state of Tardebigge Service area.
Dear Lesley
I have asked for a deep clean to be done on the area, as well as sending your email to the mooring officer who will contact the owners of crafts who have a mooring at the site regarding the issue of dog fouling.
Kind regards
Deborah Craggs
Operations Administrator
British Waterways
South Wales & Severn Waterway
And my response...
Deborah I am impressed, thank you for taking positive action.
regards
Lesley K
Well done - now come and sort out Nikon v The Post Office for me!!
ReplyDeleteHi Jill
DeleteHappy to help - send details and I will find my helm and lance and go into battle for you!
Lesley
Excellent. We usually find that if we contact BW direct they do something pretty quickly. Well done.
ReplyDeleteHi Jo
DeleteYes I was pleased that BW have responded in a positive fashion. It takes little effort to rattle off an e-mail, more of us should do it to keep standards up perhaps..
Lesley
Result!! well done you!
ReplyDeleteHi Carol, I am taking my bow now...
DeleteLesley
Well done.
ReplyDeleteAnd I particularly liked your second letter: not allowing them to weasel out thru standard bureaucratese.
bob
s/v Eolian
Seattle
Thank you Bob. In tend to see a bit of red-mist when they trip out the standard formatted response, so tiresome. At least BW have responded very positively to my second poke at them.
DeleteLesley
A result!
ReplyDeleteOn a different topic Lesley, if you and Joe have used your shower yet, what do you think of the venturi shower head? Does it do what it purports to? Best wishes, Bob & Dot, Nb Bimble.
Hi Bob
DeleteIndeed, a result!
Now the venturi showerhead. We failed to get an even flow out of the showerhead. It seemed to require a constant and strong water pressure to operate properly and the hole for water flow into the showerhead was so narrow that it kept switching our water pump off. That is not to say we wouldn't try a venturi again but the particular one we bought didn't operate with our current configuration.
See you about, take care
Lesley
I knew they'd crumble under the onslaught of your indomitable spirit!
ReplyDeleteNow why wasn't your name on my CRT voting paper? :-)
Sue, nb Indigo Dream
Hi Sue
DeleteMore 'an awkward old biddy' (polite version) than indomitable spirit perhaps but it gets results..
As for CRT, if I was land based, or even just 'based' I might consider the role but there are others far better qualified than I to represent us boaters...fortunately.
X Lesley